Privacy Policy

Last updated: March 21, 2026

This Privacy Policy explains how your personal data is processed when you use the Denesene mobile application (“App”). The App is offered through the App Store and Google Play. Accepting this policy is associated with your continued use of the App; for details, see our Terms of Use page.

1. Data controller

Your personal data is processed for the purposes defined within the scope of the App. For contact and requests: [email protected]

2. Categories of data processed

Depending on the App’s functionality, the following data may be processed:

• Image data: Photos you upload or capture with the camera for virtual try-on and AR features (e.g., body or clothing images for product try-on).
• Technical and usage data: Device model, operating system version, app version, crash logs, and anonymous usage statistics (feature usage, performance).
• Account and contact: Email or sign-in provider details if you create an account; content you share in support requests you send us.

3. Purposes and legal bases

Your personal data may be processed for the following purposes:

• Providing and improving App features (contract performance, legitimate interest).
• Security, fraud prevention, and error resolution (legitimate interest).
• Compliance with legal obligations.
• Marketing or analytics where you have given explicit consent (and when specifically requested).

4. Processing on device, camera, and gallery

Camera or gallery access for try-on features is used only when you grant permission. Where possible, image processing is carried out on your device or in secure server environments, in line with the product description. You may revoke permissions at any time in your device settings.

5. Third parties and service providers

Subprocessors such as hosting, analytics, error tracking, or cloud services may access data only to the extent necessary for providing the service. These providers are bound by contracts to privacy and security obligations. In-app payments or store transactions are subject to Apple and Google terms.

6. Retention period

Data is retained for as long as required by the processing purpose or legal obligations; after that period it is deleted, anonymized, or archived.

7. Your rights (under KVKK and GDPR)

Under applicable law, you may request:

• Access, correction, deletion, or restriction of processing
• Objection to processing or data portability (where applicable)
• Withdrawal of consent for consent-based processing

You may send your requests to [email protected].

8. Children

The App does not knowingly collect data from users under 13. If you become aware of such a case, please contact us.

9. Policy changes

This document may be updated. Significant changes may be notified through the App or web. The current version is always published on this page.